Contact "VETERAN-OWNED" Aquarius Water Systems today for VIRTUAL consultation (865)-661-7111

Product Education

Myths About Soft Water

Myth No. 1 – Water softeners put salt in your water.

It’s easy to understand why people make this mistake. However, you are not drinking salt water if you install a water softener in your home.

It’s true that you you’ll need water softener salts, but you shouldn’t taste salt in your water. Water softeners use an ion exchange process to remove minerals like calcium and magnesium, which make the water hard.

A special media stored in a mineral tank makes this process possible. That media is charged with sodium ions, which replace the hard minerals in your water. So it isn’t salt (NaCl) that gets added to your water, it’s sodium (Na)


Myth No. 2 – The amount of sodium in softened water is unhealthy.

How much sodium a water softener adds to your water depends on how hard your home’s water is in the first place.

That being said, the typical amount of sodium in softened water is too small to have any sort of negative impact on your health. The Mayo Clinic states on its website that “the added sodium shouldn’t be an issue for most healthy adults.”

However, not everyone likes the taste of softened water, but they don’t want to deal with hard water problems either. Thankfully, there are options. You could separate the tap you use for drinking and cooking from your system while still getting the advantages of soft water for cleaning, bathing, and laundry.

Better yet, you could install a reverse osmosis system to get pure and refreshing drinking water straight from a faucet at your sink.


Myth No. 3 – Water softeners purify water.

Water softeners are specifically designed to reduce the hardness of water. They do an excellent job of removing minerals and metals that cause scale and create all sorts of household headaches.

However, water softeners do not filter out all contaminants. This is another reason why you may need a reverse osmosis system for the water your family actually consumes. You can also look in to other types of in-home filtration systems to deal with iron and sulfur issues.

We like to remind people that “sometimes you need to get good water before you can have great water.”


Myth No. 4 – Water softening takes away healthy minerals.

When some people hear how water softeners remove calcium and minerals they think the softening process is taking away important nutrients. After all, calcium and magnesium can benefit things like bone health.

The truth is that the calcium and magnesium deposits in hard water are inorganic minerals, which don’t provide the same benefits as obtaining minerals from food or supplements. The calcium and magnesium in hard water cannot be easily absorbed by the cells in your body.

Plants are able to transform inorganic minerals into an organic state, which is why you need to eat your veggies, but drinking hard water won’t do much for adding minerals to your diet.


Myth No. 5 – Soft water leaves a film on your skin. 

Some people notice a different feeling on their skin when they first shower in soft water. It feels slick, and some might even say slimy.

This is not a film being left behind on your skin, and it isn’t soap that doesn’t wash away either. In fact, it’s quite the opposite. When you have hard water it does leave soap scum on your skin. What you notice after showering in hard water is not a sign you’re “squeaky clean,” but instead, that you are covered in a sticky residue.

The slickness on your skin when you bathe in soft water is actually your body’s natural essential oils. It’s how clean is supposed to feel! Think of it as having silky smooth skin instead of sticky soap scum skin.


Myth No. 6 – Water softeners waste water and energy.

It’s true that some water softeners can waste water and salt during the regeneration process. This is a cycle your system goes through to re-charge the media with sodium ions.

There are also other ways in-home filtration can help the environment. Soft water is more efficient at cleaning, that means you’ll use less detergent and chemical-filled cleaning products, which in turn reduces water pollution.

Plus, when you have a reverse osmosis system, you can stop buying water in plastic bottles. The environmental impact of bottled water is huge!


Myth No. 7 – Water softeners cost a lot of money.

Putting a water softener in your home will require an initial investment. However, it will save you quite a bit of your hard earned money in the long run.

Yes, your water softener will use electricity, you’ll have to buy salt, and it will need to be serviced on occasion. But in reality, water softeners put much more money back in your pocket.

Perhaps the biggest savings come from your water heater. These appliances operate much better on soft water while hard water makes them inefficient and forces you to run the water heater at a higher temperature. That’s one way a water softener will lower your utility bills while extending the life of appliances.

Water softeners help keep other appliances running longer, too. Soft water reduces the amount of laundry detergent you use to clean clothes by more than 50-percent, and prevents colors from fading.

Learn about other savings in the Water Quality Association’s (WQA) Softened Water Benefits Study.


Myth No. 8 – You don’t need a water softener if you have city water.

This might be one of the biggest misconceptions of all. Water softeners are most-commonly found in homes where there is a private well using ground water. In that case, the water almost always needs softening.

However, municipal water is rarely ever perfect water. In fact, more than 80-percent of all homes in the United States have hard water. Every city has different water quality. If you’re unhappy with your home’s water – whether its drinking, cleaning, laundry, or bathing – there are things you can do that will provide an effective solution.




Dual Tank Water Softeners, also known as Twin Tank Water Softeners, have been used for decades in restaurants and commercial sites.  In recent years they have become popular with homeowners too.

But do they have any “real world” benefits for the average family?  Or is it just hype?  We’ll review how both Water Softener designs work, and compare the advantages of each technology.

E3 Water Softener

 How Single Tank Water Softeners Work

A “Single Tank Water Softener”, is a system with 1 resin tank and 1 brine tank. The resin or mineral tank contains resin beads that remove the hard water minerals. The brine tank stores the salt.

“On-demand” single tank softeners count how many gallons you use. Once you reach capacity, they regenerate in the middle of the night. During regeneration, the system goes into bypass. No soft water is available during this time.

If you hit the limit in the middle of the day, you’d run out of soft water.

To avoid running out of soft water, most systems are sized with 30% additional capacity. You still run the risk of running out of soft water during very heavy water use, but your odds are improved.

Another negative with single tank systems is that they use hard water to clean themselves out during regeneration. High levels of hardness and iron can make this less effective. Imagine washing dishes in dirty water – you get the point.

Score: 7/10

E6 Twin Tank Water Softener

How Dual Tank Water Softeners Work

“Twin Tank Water Softeners” have “2” resin tanks and 1 brine or salt tank.

Dual tank systems also regenerate on-demand. But they have an immediate advantage.

When you hit capacity on 1 tank, the system immediately switches over to the 2nd tank.

No reserve capacity is required. No delayed regeneration in the middle of the night.

You maintain even, soft water under all circumstances.

Twin Tank Water Softeners also have the luxury of using soft water for all cycles during regeneration. Again, think of washing dishes in soft, clean water. Soft water regeneration is much more effective.


Which Softener is Right for You?

Single Tank Water Softeners have been the standard in homes for years. And in fairness they do a pretty good job.

    • Overall, you can expect:
    • Lower cost from less equipment
    • Smaller footprint takes up less space
    • Good to better efficiency
    • Relatively even water quality

Twin Tank Water Softeners are the rising star for residential homes. They have pros and cons too:

    • Higher cost from extra tank
    • Require more space
    • Highest efficiency for less water and salt waste
    • More even water quality

So which system is right for you? Many of our customers are happy with single tank systems. However, more and more are looking for something “better”, or more efficient. For those clients, twin tank is the way to go.